New statements, e-statements debut today

American 1 is introducing a new statement format with this month’s statement mailing.

You can view a handy guide to the new mailed statement on our What’s New page. For those members with mailed statements, you’ll see the new format in the mail in the next few days.

For e-statement members, there’s a new login procedure:


You still sign in to A1@home as usual, then head to the “History” tab and select “eStatements.” From there, you’ll see the screen above. It will give you a few options, but to see you e-statement you simply select the “Get my E-Statement” link above.


In the old e-statement system, you had to sign in using your account number and passcode. Now, when you click on the “Get my E-Statement” link, you’re automatically sent to the page above. There’s no seperate sign-in step.

The page above presents the last eight months of e-statements, tax forms, and notices. When you’re done, make sure you click the “Log Out” link at the top-right.

We think the new statement format is easier to read. Let us know what you think in the comments!

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