How to: check your e-notices

NOTE: This explains e-notices, but you go through the same process to find your tax forms.

If you’re signed up for American 1’s e-statement system (and thanks if you are!), you get informational notices – like changes in your account terms or late payment warnings – through the same system.

But let’s say a e-notice e-mail shows up in your inbox. How do you get that important information?

First, log in to home banking. You should see your account screen, with all your account and loan types.

Now click on the History tab at the top, and click eStatements (above). This is exactly how you would check for your e-statements.

And just like checking your e-statements, you’re going to click “Get my E-Statement.”

Now you’re in the main e-statement system. You can see that the e-statement tab is blue, meaning that’s the active tab. Now look up in the upper right corner.

See where it says “You have unread Notices!”? That means you have something new to read, so click on the Notices tab (above).

And, again, just like e-statements, your e-notices are listed chronologically in PDF form, so you can either view or save your new e-notices.

We don’t send e-notices through e-mail for the same reason we don’t send e-statements directly to your inbox: security. That information in the wrong hands could be dangerous.

4 Responses to “How to: check your e-notices”

  1. 1 elizabeth colpean November 8, 2010 at 10:51 pm

    I can’t get to my e statement

  2. 2 betty mistrik March 6, 2011 at 3:18 pm

    i have lost or forgot my acc. code could sent it to me please thank you betty mistrik

  3. 3 american1fcu March 7, 2011 at 1:37 pm

    Hi Betty,

    Please contact a branch office for help with your online account. Thanks!

  4. 4 judie reusch June 5, 2011 at 1:13 am

    i dont know how to get off e- statements an have my statement sent to me , can you help me

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