American 1 network offline for Tues/Wed

UPDATE: The system is back online and working as normal. Thanks for your patience!

American 1’s computer system will be down for repairs starting at 7 p.m. Tuesday night and lasting until about noon on Wednesday.

This means you won’t be able to use online banking or A1 Access during the down time.

Your debit and Visa cards will be unaffected, however, as will any ATM transactions – so you can use those as normal. Also, Bill Pay payments scheduled before the down time will be paid.

Once the system is done with maintenance, everything will come back online. We’ll keep you updated at this blog post, so check back for updates.

Sorry for the inconvenience!

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3 Responses to “American 1 network offline for Tues/Wed”


  1. 1 Alan E. Clark August 3, 2010 at 2:32 am

    So, I find out on Monday night that your computers are undergoing repairs for the next two days.
    At the same time that an auto pay for 1500. appears to have not come through on the 30th (probably not your fault).
    Kind of puts me in a bind. You folks should probably
    give a little more notice; because most of us don’t go
    to your site everyday, particularily on the weekend for whatever we need to do. Just a suggestion. Hope the whole thing goes well.
    Take care and have fun,

  2. 2 american1fcu August 3, 2010 at 12:41 pm

    Thanks. We don’t know about “fun,” but we’ll try.

    The timing is a bummer, but we just found out on Friday – and we posted it as soon as we learned of the down time.

    The system will be down for a total of 17 hours, and most of those are in the middle of the night when we have very few online banking users.

    If you’re having Bill Pay issues, be sure to call us (888-213-2848) if you need help.

  3. 3 April August 4, 2010 at 4:08 pm

    I was expecting a direct deposit. When will those be showing up?


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