Scam Visa calls going around

We’re getting reports of members receiving calls soliciting their Visa information from someone saying their account is going to be closed. The caller comes from an unavailable number and won’t leave a name or identify themselves.

If you receive such a call, don’t give the caller any information. If American 1 has to call you, we already have your account information and don’t have to ask. That, and we’re not afraid to identify ourselves over the phone and leave our phone number. In fact, your caller ID may list us on the display.

When you receive calls like this, simply hang up and call the credit union yourself and ask about the situation. If there is one, you know you’re calling the right people. Plus, we like to stay on top of fraud situations like this.

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American 1 Federal Credit Union

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