Posts Tagged 'address'

Incorrect address fee (and why)

As of July 1, 2010, we started charging a $5.00 monthly fee to any account that has an American 1 Federal Credit Union mailing returned to the credit union because of an incorrect address.

An account is flagged when a mailing is returned and members have 30 days to update the address before the fee will be imposed. Once the member submits a proper change of address, the account will no longer be charged the incorrect address fee. If the monthly incorrect address fee charged takes the account to a zero balance, the account will be closed.

We receive way too much mail that gets returned to the credit union because of incorrect information. Because of out-of-date addresses, too much postage and paper are wasted.

On your next branch visit, make sure we have your up-to-date address, phone number, and e-mail address on file. Or contact us and make sure your information is up to date. As always, the best option is signing up for e-statements – that way, your monthly statements and notices are e-mailed to you, helping us to reduce waste.

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Don’t see your tax form? Here’s why



Some members have wondered where their American 1 dividend tax form is. It’s tax season, after all, and if you’re like me, you want to get them done and over with.

If you don’t see your tax form online or you didn’t recieve your form in the mail, there may be a few reasons. You will not receive your tax form if:

  • You earned less than $10.00 in dividends
  • You paid less than $600.00 in interest on a real estate type loan
  • If we don’t have a correct address on the account and a tax form was mailed (it gets sent back to us)

Forms were sent on January 28, so if you don’t see it among your e-statements or you haven’t received anything in the mail, chances are you won’t get one.

Hope that helps!