Posts Tagged 'phishing'

Scam Visa calls going around

We’re getting reports of members receiving calls soliciting their Visa information from someone saying their account is going to be closed. The caller comes from an unavailable number and won’t leave a name or identify themselves.

If you receive such a call, don’t give the caller any information. If American 1 has to call you, we already have your account information and don’t have to ask. That, and we’re not afraid to identify ourselves over the phone and leave our phone number. In fact, your caller ID may list us on the display.

When you receive calls like this, simply hang up and call the credit union yourself and ask about the situation. If there is one, you know you’re calling the right people. Plus, we like to stay on top of fraud situations like this.

Scamwatch: Salary is too good to be true

Here’s a fun e-mail someone received at another credit union. It’s an attempt to get account information based on an “employment opportunity” with a fake company.

Check it out:

You are welcome by the company W.U.G.
Our company is dealt with the widening its sphere of action and starts to join new employees to its department in the USA. If you have a great desire to earn well-deserved money, to take the opportunity to get good knowledge and to raise yourself,we will be happy to help you with this.

Our company provides its clients with financial services. It is not obligatory to have higher education to start working with us; after several trial tests you will get the chance to study on the house.

To begin cooperation with us you should provide us with the following information:
the number of your personal ID and account details (it would be better to open new account, special for work).

This information will be checked by the business security department W.U.G.

You will get the opportunity to work as a financial manager of one of our clients (at the same time one of our more experienced worker will be able to help you by email or by phone)

Stable salary – 2400 USD and more, duration of working day – 3-4 hours.
If this offer is suitable for you, please do not hesitate to send us an email.

Our contact: mendoza@westjobposition.com

We are glad to hire successful people in our company! Sincerely,
Marco Veliz Mendoza
Chief of staff department
W.U.G. Finance

Isn’t the grammar fantastic? And look at that salary: $2,400 for three or four hours of work. That’s $600 an hour!

That’s also the definition of “too good to be true.” Especially during these times of hardship, beware these kinds of employment offers.

Credit card phishing alert

Alarming news from the NCUA:

The purpose of this fraud alert is to inform all federally-insured credit unions about a recent phishing attempt to obtain member credit card account numbers, expiration dates and electronic signatures. In cases reported to NCUA, the perpetrator(s) sent fraudulent e-mails, representing to be from the NCUA, to credit union members and the general public. The emails state the NCUA will add $50.00 to the member’s account for taking part in a survey. The link embedded in the message directs members to a counterfeit version of NCUA’s website with an illicit survey that solicits credit card account numbers and confidential personal information.

We are highly concerned about the risk of imitating the NCUA website and the use of the NCUA official logo to potentially make the scam appear more authentic to unsuspecting members. NCUA will never ask credit union members or the general public for personal account or personally identifiable information as part of a survey. Any e-mail that alleges to be from NCUA and asks for account information is fraudulent and should be treated as suspicious.

The NCUA recommends keeping up to date on virus protection software and security updates. Also, if you receive a scam e-mail, send it to Phishing@ncua.gov.

And by all means, do not give our your account information to just anyone that asks.

UPDATE: We just got another report of credit card phishing activity. This time, the caller claims to be with Visa or MasterCard, already has your credit card number, and asks for the three-digit number on the back of the card.

Whatever you do, don’t give them any more information than they already have.

“The member should be advised to note the telephone number of the caller and follow up with Visa or MasterCard by calling the 800 number on the back of the card to report the incident,” Jay A. Slagel, VP or Risk Management for Allied Solutions, advises. “The member should also contact their credit union to advise of the call and what specific requests were made.”

‘Phishy Home’ video from OnGuard

OnGuard Online, the federal government’s hub for identity theft information, has a few fun videos – all with situations you’ve probably seen before.

The above video, called “Phishy Home,” shows what happens when phishers try to grab your personal credit card information. OnGuard provides a list of articles on the different types of identity theft tactics.

ScamWatch: Beware of fake Charter One verification sites

Fake Charter One e-mail

Head’s up: an American 1 employee received the above phishing e-mail (click for a larger view) that sent her to the this web site:

Fraud phishing site

Take note that the web site asks for all the information on a debit card, including:

  • debit card number
  • card expiration date
  • card verification number (the three numbers on the back)
  • AND THE PIN!

This should send up a big red flag for anyone who receives a similar e-mail. Your financial institution will never (NEVER!) ask for your PIN via e-mail, and will never ask for all the information on your card.

Why? They have it already.

Luckily, our staff member was wise enough to recognize this as a phishing attempt. Let this be a lesson: just because something looks and sounds legit doesn’t mean it’s so.

If you ever receive an e-mail like the one above, let us know!


American 1 Federal Credit Union