Posts Tagged 'service'

MBP works for auto mechanics, too

jimcorcoran

Fixing someone’s vehicle should be as quick and easy as possible. For Jim Corcoran, owner of Auto Tech in Jackson, “quick and easy” means working with American 1’s Mechanical Breakdown Protection (MBP).

Corcoran says American 1’s MBP coverage is the best he deals with.

“We work with three or four different warranty companies, and this product is the best,” he says. “It’s the best for members and the best for us.”

The entire process, from a member bringing in their vehicle to Corcoran handing back the keys, is straightforward. Members with MBP bring in their vehicle for repairs, Corcoran runs a diagnostic system, then calls the warranty company to find out what’s covered.

“MBP covers just about everything,” he says.

Next, Corcoran faxes over the work order and, not long after that, he receives his payment.

“We’ve built a relationship with this company,” Corcoran says. “So we’re not waiting two days for payment authorization. It gets the member in and out.”

MBP even covers the little things, Corcoran says, like diagnostics and sales tax. He says it also covers twice as much as the next-best warranty for the same price.

“I get reactions like, ‘Wow, I didn’t think they’d cover that,’” he says.

And no deductible means members walk out with no out-of-pocket cost.

Since it makes everything easier, from making repairs to receiving payment, Corcoran recommends MBP to every American 1 member.

American 1 gives $19,000 in scholarships

American 1 scholarship winners

We were proud to hand out 19 $1,000 scholarships to deserving, altruistic high school graduates yesterday.

These students embody what it means to give back to the community in a selfless way, and we salute all the winners from the counties that American 1 serves.

The 2009 Community Involvement Award winners are:

  • Samantha Allen (Leslie High School)
  • Samuel Eder (Lumen Christi High School)
  • Veronica Clayton (Homer High School)
  • Lindsay Youngren (Columbia Central High School)
  • Dylan Combs (Hanover-Horton High School)
  • Cyle Rigotzke (Hanover-Horton High School)
  • Ashley Clemons-Sanford (Napoleon High School)
  • Robert Cooley (Hillsdale High School)
  • Julie Lenardson (Western High School)
  • Amanda Weaver (Marshall High School)
  • Janelle Fraley (Bellevue High School)
  • Elizabeth Hayes (Lumen Christi High School)
  • Andrea Farmer (Springport High School)
  • Brian Edwards II (Homer High School)
  • Kylie Boehlke (Concord High School)
  • Rico Bailey (Battle Creek Central High School)
  • Robin Kocher (Lumen Christi High School)
  • Crystal Kotowicz (Michigan Center High School)
  • Amanda Bittle (Jonesville High School)

Congratulations, and thanks to Sam, Dylan, Brian, Julie, Andrea, Samantha, Crystal, Amanda, Robin, and Kylie (above) for attending our scholarship banquet yesterday morning.

Stay tuned next January for another opportunity to apply for our community involvement scholarship. In the meantime, give back to your community in ways that mean something to you.

What ‘service’ means to us

We in the credit union world are not big fans of so-called “pay-day lenders” – those businesses in strip malls and abandoned offices that offer “cash advance” loans for up to 400% APY.

So when this article about credit unions giving “Grace Loans” popped up in another credit union blog, it reminded me about the whole credit union philosophy: not for profit, not for charity, but for service. Isn’t that a great outlook? We’re not here to profit off our members’ money, or to give them “hand outs,” but to serve them in a responsible and beneficial way.

And that goes for our community, too. The recent articles on American 1 have highlighted that, yes, our many events help locals keep us in mind when they’re thinking about a financial institution, but in the end we hold community events because it gives families a chance to do something fun for absolutely nothing. No cost. No admission. Just bring the kids, walk through the door, and have a great time.

There are many ways to define “service,” but I think any definition shouldn’t be limited to money matters alone. What does being a “good” person mean? What about a “successful” business?

We define “service” in many ways, and we hope that you take advantage of all of them. That’s what we’re here for.



American 1 Federal Credit Union